Dealing with difficult people for rookies : from rookie to professional in a week
Kay, Frances, 1949-2009
Book
This is a practical guide for understanding and dealing with the wide range of characters you meet in your working life.
Main title:
Author:
Imprint:
London : Marshall Cavendish, 2009.
Collation:
192 p. ; 24 cm.
Audience:
Specialized.
ISBN:
9780462099781 (pbk)0462099784 (pbk)
Dewey class:
658.3'145658.3145
Language:
English
BRN:
18403